Customer Service Administrator

  • £23,000 - 24,000
  • NI, Newry
  • Full time

Customer Services Administrator 24k

Flexsource (part of the Cpl Group) have a new opportunity with our Client who are seeking for a Customer Services Administrator for their busy facility in the Newry area.

Job Responsibilities

Working with the external sales team you will be responsible for ensuring the highest standard of Customer Service is maintained. You will be responsible for processing orders on a computerised system from warehouses in UK, Ireland, dealing with customer queries and complaints.

Essential Criteria

Previous experience of dealing with customers in a service or sales role

Previous experience of dealing with large volumes of customer queries via the telephone and e mail

The ability to work in a team as well as individually

Sound working knowledge of Office Applications, especially Microsoft Excel

Excellent written and verbal communication skills

Good attention to detail

The ability to work under pressure and to deadlines

Desirable Criteria

Previous experience in a similar role

IT skills to include previous working knowledge of SAP

Qualification in Business, Customer Services or IT

This is a permanent position

Basic Salary up to £24,000 pa + £2k performance related bonus + 4% pension + Benefits

Hours of work: 8.30am – 5.30pm and 4.30pm finish on Friday

Location: Newry Area.

CPL Contact:

To apply or for further information please contact Arlene Hawthorne on 02890 725627 or e-mail with your updated CV through the link below

Keywords: Customer Service, sales order processing, Office Administrator, Arlene Jobs, Flexsource, Cpl Jobs, Co Down jobs, Newry jobs. 


Apply for this role

  • 01189 594990
  • 3rd Floor, The Brickworks,35-43 Greyfriers Road, Reading, Berks RG1 1NP